Covid-19 Guidelines

We have been working hard to make some changes at Deadlocked, to help us run games as safely as possible, including leaving more time in between games to clean the rooms, only running one game in the building at once, removing all non-essential props (and sadly, costumes), and for the meantime, switching our lively in-person briefings that we are famous for, to some fun video messages that we’re creating to minimise our contact with you where we don’t have large waiting areas.
We might not get it perfect right away, so please do bear with us, and in the meantime here are the ways we need your cooperation:

-Please arrive exactly at your booked time, and arrive ready to play.
-Please only book to play with your chosen social bubble, and please all arrive together. If your whole team hasn’t arrived, we cannot admit you until they have, to minimize waiting in the corridor.
-We share one toilet with the rest of the building, with two other offices, whom we are trying to consider whilst still opening at this time. It is up two flights of stairs and you must pass their offices to get to it. We are unable to allow you to use it at this time. Please arrive prepared for this.
-We are no longer using our lobby for our safety briefings, in our Reading branch so once you arrive you will be going straight into a video briefing and then straight into your game. Please plan accordingly for this and be ready to go straight into the game, and after your game, we will need you to leave promptly so that we may clean the room.
-It is now no longer a legal requirement to wear a mask within the premises, however our staff will wear one at all time to protect you, and ask that you wear one while you are in your briefing/debriefing to protect our staff. Feel free to remove them in the room.
-We ask that you use sanitizing hand gel before, and after your game. We have a limited supply of this, and of course we want you to use it, however obviously it helps us tremendously if you have your own to use during the game.
-Please try to avoid touching your face!
-If you have any symptoms whatsoever, please tell us as soon as you can. We will not charge a rescheduling fee, as long as you let us know by 10am on the day of your booking.
-Please minimize the amount of belongings you bring into our building. We have small lockers for your use, but as little as you can bring with you for your visit, the better. Drinks will not be permitted inside the room.
-We may have removed our costumes – but feel free to wear your own! Dress for the theme of the game you are playing – intrepid explorer, scientist, or time traveller – or a combination!

Thank you so much for cooperating with us at this really very weird time. We cannot wait to get back to normal but for the moment, we will try and have as much fun as we can, as safely as we can!